Privacy policy

Privacy Policy

Bhumijaa – Grocery App for Agriculture Products

Effective Date: April 2026

Bhumijaa (“we,” “our,” or “us”) is committed to protecting the privacy of its users, including farmers, customers, and partners. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bhumijaa mobile application, website, and related services (collectively, the “Platform”).

Bhumijaa is operated by Bhumijaa Farmer Welfare Foundation, a registered Section 8 Not-for-Profit Company under the Companies Act, 2013 (CIN: U88900UP2025NPL220830).

1. Information We Collect

We may collect the following categories of information:

a. Personal Information

  • Name

  • Phone number

  • Email address

  • Address (for delivery and billing)

  • Government-issued ID (if required for verification)

b. Agricultural & Business Information

  • Farm details (location, crop type, production data)

  • Seller/vendor details

  • Transaction history

c. Device & Usage Information

  • IP address

  • Device type and operating system

  • App usage data, browsing activity

d. Payment Information

  • Payment method details (processed via secure third-party payment gateways; we do not store full card details)

2. How We Use Your Information

We use the collected information for:

  • Providing and managing our services

  • Processing orders, payments, and deliveries

  • Connecting farmers with buyers and agricultural suppliers

  • Improving platform performance and user experience

  • Sending notifications, updates, and service-related communication

  • Ensuring legal compliance and preventing fraud

3. Sharing of Information

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Logistics partners, payment gateways, and technical service providers

  • Business Partners: Verified sellers, buyers, and agricultural service providers

  • Legal Authorities: When required by law or to protect rights and safety

4. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

  • Encryption of sensitive data

  • Secure servers and access control mechanisms

  • Regular monitoring for vulnerabilities

However, no system is 100% secure, and users are encouraged to protect their account credentials.

5. Data Retention

We retain your information only as long as necessary for:

  • Providing services

  • Legal and regulatory compliance

  • Resolving disputes

6. Your Rights

Depending on applicable laws, you may have the right to:

  • Access your personal data

  • Correct or update your information

  • Request deletion of your data

  • Withdraw consent for certain processing

To exercise these rights, contact us using the details below.

7. Cookies & Tracking Technologies

We may use cookies and similar technologies to:

  • Enhance user experience

  • Analyze platform usage

  • Provide personalized content

You can control cookies through your device or browser settings.

8. Third-Party Links

Our platform may contain links to third-party websites or services. We are not responsible for their privacy practices.

9. Children’s Privacy

Our platform is not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

 

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, you can contact:

Bhumijaa Farmer Welfare Foundation
CIN: U88900UP2025NPL220830
📞 +91 9403892256
📧 info@bhumijaa.in

By using Bhumijaa, you agree to the terms of this Privacy Policy.